Saturday, March 23, 2013

Aadhaar Enabled Service Delivery

Aadhaar aims to provide an identity infrastructure for delivery of various social welfare
programs and for effective targeting of these services. While welfare is the prime focus of
Aadhaar, it can also be utilized by other enterprises and service providers such as banks,
telcos and others for improving their service delivery.
Applications that use Aadhaar authentication to identify and authenticate the resident as part
of their service delivery are referred to as Aadhaar-enabled applications. The usage of
Aadhaar enabled applications for service delivery is broadly referred to here as “Aadhaar
Enabled Service Delivery”.
Government to Citizen (G2C) Service delivery is currently carried out independently for
various schemes by government departments and in most cases, the required data,
systems, processes and infrastructure is all owned and managed by the departments as
separate initiatives. In the recent past, consolidation at various levels with a view of providing
more effective and efficient resident-friendly service delivery has taken place. For example
there has been consolidation of the service delivery front end (primarily through citizen
service centers).

Aadhaar in service delivery is primarily aimed at revolutionizing identity authentication and
also financial payments. The business architecture of such a service delivery infrastructure
can be visualized

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